B2B I.T. Solutions History

Chris's primary class is Network Wizard. His go-to "spell" for a slow computer is checking the Task Manager and other complex areas within the computer he makes appear simple, a precise and intelligent diagnostic step. His explanation of the cloud as "a way to access your data from anywhere" is accurate and demonstrates a clear understanding of complex concepts.

Chris works directly with frustrated users and shows high Charisma. He acknowledges the user's feelings and uses a collaborative approach ("Let's work together"), making the user feel heard and supported.

He derives satisfaction in building a PC from scratch. This shows a high level of physical dexterity and precision. He is skilled with his hands, which translates to a high score in this area.

Chris's first question to a user, "Can you describe what's happening on the screen?", shows solid wisdom. It indicates his preference for gathering detailed information to make an accurate diagnosis.

Chris approaches new technology with caution and skepticism, He is not a fan of jumping into the unknown and prefers to assess a new situation before fully committing himself or clients to using it. He understands that companies and individuals alike do not always put out working software and does not wish to make clients endure the pains of learning a new software that may not be available later.

As a Hardware Barbarian, Jeffrey excels in the physical realm of technology. His satisfaction in building a PC from scratch shows a high level of physical skill and a deep understanding of computer components.

While his strength is his primary attribute, building a PC also requires precision and fine motor skills, which translates to a high Dexterity score. His ability to piece together intricate components showcases his deft hands.

Jeffrey checks the most common areas within a computer when there is an issue. He explains cloud to clients as an effective method to access your data from anywhere. This explanation demonstrates a practical and strong Intelligence. He understands how systems work and can explain complex concepts clearly.

When users call, Jeffrey asks questions such as "When did this issue begin?". This shows his methodical and wise approach to troubleshooting. He knows that understanding the timeline of an issue is a key step in diagnosing the problem.

Jeffrey's response to a frustrated user is a pragmatic, no-nonsense approach. He chooses to focus on technical details and not their tone. Jeffrey understands he is a technical expert and not a trained and certified psychiatrist. His choice to focus upon the problem makes him excel in expediently solving problems.

Jeffrey's reaction to new technology is to dive in headfirst and learn everything about it. This is a clear sign of an exceptionally high Constitution, representing his resilience, eagerness, and ability to handle new challenges without hesitation.

As a primary Software Cleric, Wayne shows high intelligence. His unique approach to curing slow computer systems shows a deep understanding of system processes and efficient, targeted troubleshooting. He knows where to look for the core problem instead of just treating the symptom.

Wayne's knowledge that the most common problems typically have the most common solutions provides speed and accuracy for clients. His wisdom and experience are often the most effective tools in first steps in troubleshooting issues before diving into more complex diagnostics.

Wayne chooses to focus upon the technical details over a user's tone when situations arise. While this doesn't mean he's not a good communicator, his style is more direct and solution-oriented, which may not always soothe a frustrated user but is certain to help provide a faster solution to the problem.

Wayne enjoys a beautiful cabling experience. His enjoyment of routing cables perfectly shows a careful hand and attention to detail. This translates to a solid Dexterity score, indicating a knack for precision and order in physical tasks.

Wayne's chooses not to dive into the new software on the block. His experience has shown him that the new software does not always work as advertised and he chooses not to put clients through the hassle of unstable and unproven software. Instead, he waits for others on the Internet to learn new technology first and provide him an overview. He is adaptable, but he prefers a measured, cautious approach rather than jumping in headfirst. This makes him reliable but not necessarily an early adopter of new technology.